What to Expect

FIRST TIME VISITORS
Allow 5-10 minutes prior to your scheduled service time for check-in, and health history form completion (dependent on service). Although we try to accommodate late arrivals, we cannot guarantee an extension of scheduled service times.

ATTIRE
Wear whatever is comfortable. Fully undressing for treatment is best for optimal results; however, you may disrobe to your comfort level. Some treatments do not require disrobing if you are unsure please ask our staff. Our therapists drape a sheet over any part of the body not being treated. We recommend you leave jewelry at home; OASIS, Inc. is not responsible for lost, stolen, or items left in our sanctuary.

ETIQUETTE
As a guest you are responsible to:

  • Communicate your preferences, expectations, and concerns
  • Provide complete and accurate health information and goals expectations for your visit
  • Be respectful and courteous to staff and other guests
  • Use therapies as recommended by staff in order to maximize health benefits
  • Adhere to published policies and procedures

As a guest you are entitled to:

  • Stop treatment at any time for any reason
  • Respect & dignity of our staff
  • Ask questions regarding treatments, policies, and procedures
  • Confidential treatment of any health information disclosed
  • A safe, clean and comfortable environment
  • Trained staff conducting treatments according to Oasis Sanctuary policies and procedures
  • Information pertaining to certification, licensing or training

COMMUNICATION
A key component to maximize the experience. Whether it is a massage, spiritual, or special needs preference, please inform our staff if there is anything we can do to make your experience more pleasurable. Oasis Sanctuary only offers NON-SEXUAL / NON-SENSUAL therapeutic services.

ATMOSPHERE
Oasis Sanctuary provides a place of serenity. Please be respectful and turn off cell phone prior to arrival and speaking softly while in waiting area and treatment rooms.

PAYMENTS

  • Cash payments accepted
  • To pay with the credit card used to guarantee the reservation, you must present the card along with valid ID at time of check-out
  • Pre-payment is also available online
  • We accept most visa and debit cards as well as local checks*

*Returned checks are subject to a $10.00 administrative fee in addition to fees assessed by the banking institution.

INSURANCE
At this time we do not accept insurance.

GRATUITIES
Gratuities are not included in our prices. Gratuity accepted in cash, check or card payments.

CANCELLATIONS

  • Cancellations must be made at least 4 hours prior to scheduled appointment time
  • Cancellations made within 4 hours of appointment time may be assessed a 50% cancellation fee (from a cost of service)
  • Cancellations within 1 hour of appointment or failure to arrive (no call, no show) may be assessed a 100% cancellation fee (cost of service) against the credit card, or gift certificate

BOOKING
To view availability and book your experience, select Book Your Experience Today below

  • Reservation requests are also available via phone message at 800.668.6594
  • To preserve the serenity of our sanctuary all calls go directly to voicemail and will be returned in the order received
  • When calling please leave your name, call back number, desired service, appointment date and time

CONFIRMATION

  • Once a booking is successful, an email confirmation is generated and sent to the email you provided during booking.
  • Please verify you have received a confirmation email, otherwise, your appointment has not been registered. You may need to check your Spam/Junk mail filter.
  • If you have not received a confirmation email, please book your service again. Keep in mind, the originally selected time slot becomes unavailable to prevent double booking. To attempt to book the original time slot, wait 5-10 minutes before booking.

1 Hour
Massage

$115 Non-Member
$75 Member

90 min.
Massage

$145 Non-Member
$95 Member

45 min. TMJ Massage

$105 Non-Member
$75 Member

*Effective January 1, 2019

Our Sanctuary What to Expect